This is the question at the heart of my speech at the meeting “Care Algorithms: Human Intelligence and AI,” hosted by Parentesi with MagIA as part of Turin Future Week.
Care work continues to be one of the most important and least visible infrastructures of our society. Work performed largely by women, often migrant women, holds together families, communities, and welfare systems.
When Artificial Intelligence enters this field, we’re not just talking about technology.
We’re talking about relationships, fragility, skills, rights, and responsibilities.
We discussed the real needs of families, caregivers, and the elderly; what AI can already do today, from predictive monitoring to decision-making support; but also its remaining limitations: algorithmic biases, usability, training, and the digital gender divide.
One theme always strikes me.
As we develop social robots, virtual assistants, and intelligent systems to support care, a paradox emerges: the more technology enters into care relationships, the more deeply human skills such as listening, empathy, context interpretation, and complexity management become invaluable.
This was the third and final event of the Torino Future Week in which I had the pleasure of participating.
My journey, from different perspectives, has always reaffirmed the same belief: the future is not built solely through technological innovation, but through communities capable of transforming participation, relationships, and care into shared planning.
