Talking about AI is easy. Using it effectively in public administration is another story.
In municipalities, artificial intelligence can be an operational tool that responds to real needs, while respecting institutional responsibilities and regulations.
This is where we began the training program developed on behalf of Avventura Urbana, dedicated to public employees of the municipalities of the Gran Paradis District, in the Autonomous Region of Valle d’Aosta, as part of the project “Agile Arvier. The Culture of Change,” promoted by the Ministry of Culture and funded by the European Union through the PNRR.
The course was strongly practice-oriented: we worked on concrete use cases, built on the daily needs of local authorities, transforming operational questions into guided experiments.
We shared some key principles for the informed adoption of AI in public administration:
- AI is a support tool, not a decision-maker
- Responsibility remains human and organizational
- Rules and guidelines don’t block innovation, they make it sustainable
- Even a small organization can adopt clear rules
- Governance is more important than technology
A special thanks to Iolanda Romano because together we dynamically shaped the process, adapting it to the needs that emerged meeting after meeting thanks to the constructive involvement of the participants.
I am very pleased with the feedback and evaluations received.
The anonymous questionnaires, including numerical scores, always cause a bit of anxiety, like at school, but when they convey awareness of the growth that has occurred, they become confirmation that this is the path to take.
